'The head nanny came to our chalet on our first evening and was very reassuring. We only ever considered mornings as we wanted to spend afternoons as a family and this didn’t seem to be a problem so we tried it. S absolutely loved it and all of the staff seemed fantastic. They all seemed professional and genuinely caring. So much so that we felt confident to go and ski ourselves whilst our other daughter was in ski school - something we have done very little of since having children!'