Q) How do I find out what's happening in resort during my stay?
A) Speak to your Guest Services Manager or Chalet Host. We also have a Resort Information file in each chalet which contains restaurant recommendations, bus timetables etc. etc. It's worth a read during afternoon tea!
Q) What's for dinner?!
A) Ask your host in the morning if you'd like to know what's for dinner that evening so you can plan your lunch!
Q) Can I book ski lessons through Le Ski?
A) Your Guest Services Manager can point you in the right direction in resort. For full information go to our Ski School page
Q) Do you have childcare in the resort?
A) We can recommend nanny services for Courchevel, Val d'Isère or La Tania. Please call us on 01484 548 996, or click here.
Q) Where are your chalets located?
A) We have chalets in Val d'Isère, Courchevel 1650 and La Tania.
See our village maps for details.
Q) How do I order my lift passes?
A) You can order your passes in advance and add them to your holiday booking. By doing this you can pay in £ not € and avoid bank charges abroad. See our lift pass page for more details.
Empty bed charges (EBC)
There is an extra charge for any under occupancy of bedrooms. This equates to 50% of the standard grid price for each empty bed in a room (please see the relevant chalet webpage).
Please note there is a limit to how many EBCs are allowed in each chalet. We reserve the right to cancel/amend a booking if there are too many EBCs on it.
Please contact 01484 548996 with any queries.