We hope you are looking forward to your holiday with us in the Alps. Before you set off, here are a few things to check...from having the correct travel documents and insurance cover to what to expect when you arrive in resort. If you have any other questions please call us on 01484 548996.
For urgent enquiries in resort:
French Emergency number 112
Le Ski French Office +33 (0)4 79 08 19 39
Insurance
GHIC - UK Global Health Insurance Card (previously called EHIC). If you’re a citizen of the UK, this card entitles you to free or discounted medical treatment when you’re un an EU country. Find out more - click here.
In addition, our booking conditions insist that you get a winter sports insurance package to cover you for activities on the mountain. See here for more details about insurance.
In resort you can also add Carre Neige insurance to your ski pass. This includes rescue due to injuries on the mountain.
Take copies of your insurance documents to resort including your policy’s emergency procedures.
Your Le Ski Guest Services Manager will be available in resort if you have any issues but make sure to keep copies of any paperwork and receipts from the doctors, hospital or pharmacy. The general rule in France is pay now then re-claim later.
Pre-departure
We will send an e-mail with lots of helpful advice and reminders before you travel so keep an eye out for this in your e-mail inbox!
Travel
Flights
Flight and check-in times are on your Le Ski itinerary which you will receive via e-mail.
Once you have landed at Chambery airport, our Guest Services team will greet you then accompany you on your coach transfer to resort.
For baggage allowance and ski carriage information see here
Gatwick Airport:
South Terminal
Parking – click here
Manchester Airport:
Terminal 2
Parking – click here - quote Le Ski for special prices.
Transfers
Transfer times from Chambery airport to our resorts:
Courchevel - 1hr 30
La Tania - 1hr 15
Val d’Isere - 2hrs.
Making your own way
If you are making your own way to resort please call our team in France when you are approximately 30 minutes away. Le Ski French Office: +33 (0)4 79 08 19 39.
Find out how to offset the carbon from your flight and find out more about our Green Policies
Ski passes, ski school & equipment hire
Ski passes
Book your ski passes with us before you travel. Call our UK office to discuss the options on 01484 548996 or see here
Equipment hire
We work closely with reputable rental companies to make sure you’re properly kitted out for your week on the slopes. See here to get the best for equipment in resort.
Ski School
We strongly advise booking lessons in advance. For details of our recommended ski schools see here
In resort
Your Chalet Host will be waiting to meet you in resort and take you to your Chalet. There will be a freshly baked cake and afternoon tea to tuck into…
Your Guest Services Manager will visit the chalet during the week to answer any queries, book activities and make restaurant reservations for you.
Meals and wine
Breakfast is served 8am-9am with continental options, porridge and cooked breakfast (except on the host’s days off).
After a fun day on the slopes, freshly baked afternoon tea will be laid out for you to help yourself to.
Canapes and Champagne or fizz are served at 7:30pm followed by a three course dinner. If you would prefer to dine at a different time please chat with your Chalet Host.
Special diets – please call our UK office team on 01484 548996 to inform us of any dietary requirements or strong dislikes. We do our best to cater for special diets but we do need notice!
We serve unlimited (very quaffable) wine with dinner. We also have an upgrade wine list and Wine Lovers' Package
Your Chalet Host will have 2 days off during the week (usually Tuesday and Friday). It’s a great chance to dine out and sample some local specialities! We can make a restaurant reservation for you.
PLEASE NOTE: Check your passport validity. British passport holders may need at least 3 months left on their passport to travel to France but the rules are changing soon, according to the government. Find out more
As a British passport holder you shouldn’t need a visa for your holiday (these are only necessary if you are in France for more than 90 days in a 180 day period).
Please check visa requirements if you are not a British or EU passport holder.
What our guests say
Great ski company
Staff in head office always prompt to answer the telephone and very knowledgeable about their chalets. Would highly recommend and have stayed with Le Ski more than ten times.
Spacious and characterful chalet in great location to access the skiing.
Friendly and helpful staff. Always available but never pushy. Lift pass on my bed when I arrived.
Christopher Rotsey - Stony Stratford
Another excellent holiday with Le Ski
Le Ski never disappoint, from the initial call to the office to our return flight, it went like clock work. All the staff were so helpful and the food was excellent, we even manage to get some some good snow conditions. What more could we want! We will be back
Liz - Leeds
Val d'Isere 2024
Chalet very good, in resort minibus service excellent, chalet staff very friendly and efficient.
The only poor item was the overcooked Salmon on one night.
The extra night off for staff seems like it could be solved by instigating a rota - three staff in chalet of 14.
Excellent experience
The service was just amazing, our hosts were so welcoming and friendly and they made amazing cakes and dinners. overall an excellent experience!!
Excellent from start to finish
Excellent service from start to finish. Had a wonderful holiday - great chalet, excellent location, wonderful chalet host who cooked us some delicious meals. Will definitely be back. Thank you so much.
Good service
Good.
Helpful support.
John Lello - Courchevel
Great service all round
The service was great from start to finish. We had a lovely holiday.
