Friendly and helpful
Friendly
Is my money safe?
Yes.
Le Ski are a fully bonded tour operator
If you are considering alternative companies please ensure they are officially bonded for your own protection. Some companies display an ATOL logo but you're not covered because they don't provide travel! Just ask if you're uncertain...or check here on the CAA website
All customers booking with Le Ski are covered. What does 'covered' mean?
If Le Ski failed before a guest went on a flight inclusive holiday the CAA would refund what they had paid for their holiday. If Le Ski failed while they were on a flight inclusive holiday the CAA would get them home. If Le Ski failed before a guest went on a non-flight inclusive holiday ABTOT (the Association of Bonded Travel Organisers Trust) would refund what they had paid for their holiday. If Le Ski failed while they were on an non-flight inclusive holiday ABTOT (the Association of Bonded Travel Organisers Trust Ltd.) would get them home.
Holidays with our flights
Le Ski have held ATOL No. 2307 (Air Travel Organiser’s Licence) for over 30 years. It is renewed every year but only after stringent financial checks are made by the CAA (Civil Aviation Authority).
Real benefits of booking with a bonded tour operator
Guests of ours who were affected by closures due to the Covid pandemic soon realised just how important it was that their tour operator was fully bonded. Many other operators who weren't bonded simply ignored their guests and didn't refund them for their lost holiday. As an ATOL bonded tour operator we are obliged to adhere to certain standards - and we pay the CAA to insure each one of our guests who book a holiday wth flights with us. This is all part of the process Le Ski follow to provide quality skiing holidays and helps to explain why we have such a high guest return rate.
Guarantees & Bonding
You don't need to pay by credit card to be covered
It doesn't matter how you pay, you are covered by our ATOL or ABTOT bonds!
Holidays without our flights
Le Ski also hold ABTOT (the Association of Bonded Travel Organisers Trust Ltd.) licence 5143.
ABTOT provides financial protection under the Package Travel and Linked Travel Arrangements Regulations 2018 for Le Ski Ltd and in the event of their insolvency, protection is provided for the following:
1. Non-flight packages.
2. Flight inclusive packages that commence outside of the EU*.
3. Accommodation only bookings.
*Please note that flight inclusive packages that commence within the EU but outside of the UK will continue to be covered by ABTOT until the renewal of Le Ski's ATOL number 2307 in September 2018 in accordance with the transition period authorised by the Civial Aviation Authority.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Le Ski Ltd.
In the unlikely event that you require assistance whilst abroad due to financial failure, please call our 24/7 helpline on 01701 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the Package Travel and Linked Travel Arrangements Regulations 2018 here https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
What our guests say
Conveniently positioned chalet
Have stayed with Le Ski before and will continue to do so as in general I find the company to be excellent at what they do, great transfers, flights, helpful office staff etc , however on this occasion the chalet although one of their more budget chalet options ( have stayed in same before) was looking...
The best chalet company
After yet another top notch holiday with Le Ski, I can honestly say they are the best! Staff are fantastic, they really look after you & the food (so much food!) is of a high quality & expertly presented. Chalets are a home from home. Sunday transfers are great as are the transfers to & from the...
Another positive trip with Le Ski
Cracking service from customer services on booking through to chalet staff at resort.
Customer services were efficient, helpful and smooth to deal with.
The flights and transfer all went to plan.
Our pre-booked equipment was ready for collection when it should have been.
Our chalet...
Customer services were efficient, helpful and smooth to deal with.
The flights and transfer all went to plan.
Our pre-booked equipment was ready for collection when it should have been.
Our chalet...
Superb service
Excellent service start to finish as always, I've been skiing with Le Ski many times and never been disappointed.
Great ski holiday with Le Ski
The information provided for the ski holiday was excellent. The ability to prebook skis and boots which were delivered to the chalet was a really nice touch. Chalet hosts were very confident and welcoming; great food and helpful advice about best areas to ski. The chalet itself was comfortable and warm,...
Val D’Isere
In resort team are very good and helpful
Food is good and there is plenty of wine with no restrictions
Rooms are of a good quality and the bathrooms have been refurbished but tend to be small as is often the case in ski resorts
Some chalets run a pick up and drop off service in the...
Food is good and there is plenty of wine with no restrictions
Rooms are of a good quality and the bathrooms have been refurbished but tend to be small as is often the case in ski resorts
Some chalets run a pick up and drop off service in the...
Lovely holiday in Courcheval
Lovely chalet host
Good food and comfortable chalet
Easy collection of skis and passes
Good food and comfortable chalet
Easy collection of skis and passes
Can’t get any better
Just the best