Is my money safe?
Le Ski are a fully bonded tour operator
If you are considering alternative companies please ensure they are officially bonded for your own protection. Some companies display an ATOL logo but you're not covered because they don't provide travel! Just ask if you're uncertain...
All our holidays are covered.
All customers booking with Le Ski are covered.
What does 'covered' mean?
If Le Ski failed before a guest went on a flight inclusive holiday the CAA would refund what they had paid for their holiday. If Le Ski failed while they were on a flight inclusive holiday the CAA would get them home.
If Le Ski failed before a guest went on a non-flight inclusive holiday ABTOT (the Association of Bonded Travel Organisers Trust) would refund what they had paid for their holiday. If Le Ski failed while they were on an non-flight inclusive holiday ABTOT (the Association of Bonded Travel Organisers Trust Ltd.) would get them home.
Holidays with our flights
Le Ski have held ATOL No. 2307 (Air Travel Organiser’s Licence) for over 20 years.
It is renewed every year but only after stringent financial checks are made by the CAA (Civil Aviation Authority).
Holidays without our flights
Le Ski also hold ABTOT (the Association of Bonded Travel Organisers Trust Ltd.) licence 5143.
ABTOT provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Le Ski Ltd and in the event of their insolvency, protection is provided for the following:
1. Non-flight packages commencing in & returning to the UK
2. Non-flight packages commencing in & returning to a country other than the UK.
3. Flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.
4. Accommodation only bookings.
1,2,3 and 4 provide for a refund in the event you have not yet travelled. 1 and 3 provide for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Le Ski Ltd.
Here are just some of the 25 or so lovely comments we received when our flights were affected by the volcanic ash cloud over Europe in April 2010. There really are major benefits from booking with a proper, fully bonded, experienced tour operator.
“The reason for writing is to say that the contingency plans put in place for our return were first class. Although we had a further journey to Scotland from Gatwick, the coaches arrived no more than 4 hours after the original scheduled time. In our opinion, a fantastic result for all guests”
- Mr IB, Prestwick
“We have just returned from our holiday in Val d’Isère and on behalf of my party I want to congratulate you on the swift and efficient manner in which you tackled the problems posed by the volcanic ash situation… your company and staff reacted very well to the uncertainty of the situation.”
- Mr PC, by email
“Just wanted to say thanks for getting us home from Val d'Isère so efficiently yesterday. Hearing the stories this morning, we were very lucky.”
- Julia, by email
Guarantees & Bonding
Should you pay by credit card?
It doesn't matter how you pay, you are covered by our ATOL or ABTOT bonds!