Attentive staff make all the difference
I would recommend Le Ski, the staff are fabulous.
Is my money safe?
Yes.
Le Ski are a fully bonded tour operator
If you are considering alternative companies please ensure they are officially bonded for your own protection. Some companies display an ATOL logo but you're not covered because they don't provide travel! Just ask if you're uncertain...
All customers booking with Le Ski are covered. What does 'covered' mean?
If Le Ski failed before a guest went on a flight inclusive holiday the CAA would refund what they had paid for their holiday. If Le Ski failed while they were on a flight inclusive holiday the CAA would get them home. If Le Ski failed before a guest went on a non-flight inclusive holiday ABTOT (the Association of Bonded Travel Organisers Trust) would refund what they had paid for their holiday. If Le Ski failed while they were on an non-flight inclusive holiday ABTOT (the Association of Bonded Travel Organisers Trust Ltd.) would get them home.
Holidays with our flights
Le Ski have held ATOL No. 2307 (Air Travel Organiser’s Licence) for over 20 years. It is renewed every year but only after stringent financial checks are made by the CAA (Civil Aviation Authority).
Real benefits of booking with a bonded tour operator
Here are just some of the 25 or so lovely comments we received when our flights were affected by the volcanic ash cloud over Europe in April 2010. There really are major benefits from booking with a proper, fully bonded, experienced tour operator.
“The reason for writing is to say that the contingency plans put in place for our return were first class. Although we had a further journey to Scotland from Gatwick, the coaches arrived no more than 4 hours after the original scheduled time. In our opinion, a fantastic result for all guests”
- Mr IB
“We have just returned from our holiday in Val d’Isère and on behalf of my party I want to congratulate you on the swift and efficient manner in which you tackled the problems posed by the volcanic ash situation… your company and staff reacted very well to the uncertainty of the situation.”
- Mr PC
“Just wanted to say thanks for getting us home from Val d'Isère so efficiently yesterday. Hearing the stories this morning, we were very lucky.”
- Julia
Guarantees & Bonding
You don't need to pay by credit card to be covered
It doesn't matter how you pay, you are covered by our ATOL or ABTOT bonds!
Holidays without our flights
Le Ski also hold ABTOT (the Association of Bonded Travel Organisers Trust Ltd.) licence 5143.
ABTOT provides financial protection under the Package Travel and Linked Travel Arrangements Regulations 2018 for Le Ski Ltd and in the event of their insolvency, protection is provided for the following:
1. Non-flight packages.
2. Flight inclusive packages that commence outside of the EU*.
3. Accommodation only bookings.
*Please note that flight inclusive packages that commence within the EU but outside of the UK will continue to be covered by ABTOT until the renewal of Le Ski's ATOL number 2307 in September 2018 in accordance with the transition period authorised by the Civial Aviation Authority.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Le Ski Ltd.
In the unlikely event that you require assistance whilst abroad due to financial failure, please call our 24/7 helpline on 01701 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the Package Travel and Linked Travel Arrangements Regulations 2018 here https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
What our guests say
Ski Holiday Perfection!
I’ve been with LeSki now for 13 years now! Every holiday has been prefect. Office staff, flights, chalets and staff. THE best Ski Chalet Company 👍
Brilliant chalet, even better staff.
Fantastic chalet, wonderfully friendly service from the chalet staff and an all around wonderful experience. One of the best holidays I’ve ever been on.
Excellent ski chalet holiday provider.
From booking with the uk office, to the flight, and transfer to resort, all went smoothly.
The chalet was lovely and perfectly located for my needs: close to the slopes, easy access, quiet at night and warm inside with a lovely bathroom. The chalet staff were friendly, professional and welcoming,...
The chalet was lovely and perfectly located for my needs: close to the slopes, easy access, quiet at night and warm inside with a lovely bathroom. The chalet staff were friendly, professional and welcoming,...
Brilliant ski company with excellent staff and lovely chalets and food
Recommend LeSki for the lovely cosy chalets, excellent food, easy transfers and family friendly vibe. Nothing was too much trouble.
Great trip, no hidden stresses
Great service, friendly host, everything was made simple and stress free. The contrast of this experience makes me realise how poor customer experience is with most other companies i interact with, this was a breath of fresh air in comparison.
Excellent mid price ski chalet company
We have stayed with Le Ski at least ten times over the last twenty years and always had an excellent service from them . The head office staff are always helpful and knowledgeable and the chalet hosts have always produced delicious meals and been helpful and charming. On our recent holiday in Val...
Great experience, super helpful staff considered individual needs
Amazing service, fabulous food and chalet service, catered for individual needs and preferences, offered extra help when needed and gave us total confidence we would be looked after in any circumstances