Each resort has their own management team and the Chalet Manager role involves directing chalet operations.
Unlike some chalet companies, this role is not to do with the management of the chalet properties but is centred around our staff and the cooking, cleaning and customer service they provide.
Click here to listen to Izzie explaining the role. She worked with us for 10 years in La Tania!
This is a varied position in which you will direct all chalet operations in a designated resort. Jobs range from managing staff to ordering food and conducting chalet cleaning checks.
You will be part of a team of managers: Chalet and Assistant Chalet Managers, Guest Services Managers and you will be supported by experienced members of the team who work for Le Ski full time.
In your resort, you will be responsible for the chalet hosts. This includes making their weekly work rota and leading staff meetings.
There is also an element of pastoral care as Chalet Hosts will report to you if they are ill or injured and unable to work.
Unlike some chalet companies where Chalet Hosts do their own budgeting and shopping, you will take charge of this for all chalets in your resort.
This includes placing weekly orders for food, wine and laundry.
Maintaining chalet standards
To ensure we achieve high standards of cooking, cleaning and customer service you will conduct regular cleaning checks, read guest feedback questionnaires and occasionally work alongside Hosts during their shifts.
A typical day
Chalet Hosts start work at 7am to prepare and serve breakfast. You will start at 8am.
Typically, your morning will begin in the office. Placing food, wine and laundry orders which are all done online and completing other office admin such as reading guest questionnaire feedback forms.
Later in the morning, you will visit the chalets to carry out cleaning checks and support the Chalet Hosts. You will finish around 11am.
You are free to ski or do as you please during the day!
In the evening, you could be supporting Chalet Hosts during dinner service, sorting deliveries of food and wine or catching up with office admin.
Usually, you will finish work around 8pm but if you are helping in a chalet you would stay a bit later.
You will get two days off during the week which are on the same day as all of our resort staff.
An ideal candidate is...
Professional - we are proud to receive a lot of excellent guest feedback so we set high standards for catering and customer service.
Adaptable - the role is varied day to day and you never know when staff might get ill or injured so you will need to have an open mind to make changes if this happens.
Organised - you will need good time management to make sure you can juggle all your different tasks effectively.
Previous experience as a Chalet Host is advantageous. We will also look for relevant work exerpience in catering and hospitality.
Occasionally you need to drive. You must have held a full driving licence for a minimum of 2 years. We provide winter driver training.
You should be available from late November to mid-April.
Please Note: we accept applications from British passport holders however the rules for working in France have changed after Brexit. To check your eligibility and find out more, click here.