Job specification

Also known as our 'Super Hosts!' Day to day, you will be on a rota to help Chalet Hosts in their chalets. However, you need to be ready to jump into any chalet at short notice to cover in the case of staff injury or illness.

The role is predominantly chalet-based but occasionally you may help out with other resort jobs such as distributing shopping.


Each day you will help a Chalet Host to prepare and serve delicious cooked breakfasts, afternoon tea, canapés and three course dinners. All meals are home-made.

Dishes should taste delicious and be excellently presented. To find out more, click here


You will clean the chalet daily, change towels mid-week and carry out a more thorough deep clean on changeover day. It's hard work so a decent level of fitness is a must.

Customer Service

Guests are excited to meet you and welcome you into their group for the week.


Some Chalet Support staff accompany guests to the airport on changeover day to help with departures and meet and greet new guests.

A typical day

Chalet Support are on a rota to help in different chalets - usually a couple of different chalets each week. Or, in the case of staff injury or illness you will run a chalet.

You will start work daily around 7am in time to cook and serve breakfast for the guests at 8am. After breakfast, you will prepare afternoon tea, clean the bedrooms and communal areas and do some dinner preparation.

Afternoon tea is laid out for guests to help themselves to. You are free to ski or do as you please during the day!

In the evening, you will return to work in time to prepare and serve canapés and fizz before a 3 course home cooked meal. It's a relaxed dinner party atmosphere in the evening.

Chalet Managers do a weekly food order for the chalets. Chalet Support staff might help organise food deliveries or help Chalet Hosts to take a stock check, collect supplies and unpack the shopping in the Chalet. 

An ideal candidate for this job is...

Personable - you need to be a real people person. Chatting and getting to know guests is so important.

Professional - we are proud to receive a lot of excellent guest feedback so we set high standards for catering and customer service.

Organised - there's a lot of multi-tasking, it's not an easy job!

Chalet Support must be flexible, have a real 'can-do' attitude and be confident with cooking because you could be called into a chalet of any size at short notice to cover for a chalet host. 

Essential requirements

We will be looking for relevant work experience in cooking, cleaning and customer service. We would recommend attending a chalet host cookery course with:

The Orchards School of Cookery 
The Avenue
Snow Cooks
Fresh Tracks

You should be available to work from late November to mid-April.

Please Note: we accept applications from British passport holders however the rules for working in France have changed after Brexit. To check your eligibility and find out more, click here.

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